SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA

12 1 50 SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA TJIPTONO. FANDY Additional Author mixed material 9789792905090 YOGYAKARTA CV. ANDI OFFSET 2008 0493p.jpg STRATEGI PEMASARAN TJIPTONO FANDY Additional Author mixed material 9795334417 YOGYAKARTA ANDI OFFSET YOGYAKARTA 1997 2147.jpg SERVICE QUALITY & STATISFACTION FANDY TJIPTONO Additional Author CHANDRA, Gregorius Additional Author mixed material 9789792927866 YOGYAKARTA CV. ANDI OFFSET 2005 0310p.jpg SERVICE QUALITY SATISFACTION FANDY TJIPTONO Additional Author CHANDRA, Gregorius Additional Author mixed material 9789792900408 YOGYAKARTA CV. ANDI OFFSET 2007 0144p.jpg SERVICE QUALITY SATISFACTION FANDY TJIPTONO Additional Author CHANDRA, Gregorius Additional Author mixed material 9797316092 YOGYAKARTA CV. ANDI OFFSET 2005 0143p.jpg TOTAL QUALITY MANAGEMENT TJIPTONO FANDY Additional Author mixed material 9795333682 0 ANDI OFFSET YOGYAKARTA 1996 2137.jpg STRATEGI BISNIS DAN MANAJEMEN TJIPTONO FANDY Additional Author mixed material 979533378X 0 ANDI OFFSET YOGYAKARTA 1996 2155.jpg SOAL JAWAB PENGANTAR MANAJEMAN TJIPTONO FANDY Additional Author mixed material 9795335162 0 ANDI OFFSET YOGYAKARTA 1997 2293.jpg SOAL JAWAB PEMASARAN TJIPTONO FANDY Additional Author mixed material 9795334859 0 ANDI OFFSET YOGYAKARTA 1997 2294.jpg PERSPEKTIF MANAJEMEN & PEMASARAN KONTEMPORER TJIPTONO FANDY Additional Author mixed material 9795335944 0 ANDI OFFSET 2000 2828.jpg Soal jawab pengantar manajemen FANDY TJIPTONO Additional Author mixed material 9795335162 YOGYAKARTA ANDI 1997 4098.jpg MANAJEMEN JASA FANDY TJIPTONO Additional Author mixed material 979533767X YOGYAKARTA ANDI 2000 8837.jpg